But they're not doing a key part of the job - accepting fares - as they seek greater job security in the face of stiff competition from a rival company.
The free rides are helping the company preserve its relationship with the passengers in the face of competition.
https://citizen.co.za/opinion/opinion-editorials/1916128/bus-strikes-learn-a-lesson-from-japan/
Drivers employed by the Ryobi Group in the Western Japanese region of Okayama embarked on their protest action after they and their company could not reach an agreement on job security, following increased competition from a rival offering lower fares.
They continued to drive their buses, but covered up the ticket machines with cloths or blankets and allowed commuters to ride for free.
https://citizen.co.za/opinion/opinion-editorials/1916128/bus-strikes-learn-a-lesson-from-japan/